Custody services are offered to eligible participants through BitGo Trust Company, Inc., a trust company chartered in South Dakota and BitGo New York Trust Company LLC, a limited purpose trust company in New York. BitGo Portfolio and BitGo Tax are software solutions offered through BitGo, Inc. Digital asset trading is done with BitGo Prime LLC as the counterparty to all trades, with trading settlement services provided by BitGo Trust Company, Inc. Institutional digital asset lending services are provided by BitGo Prime LLC, and are not FDIC insured. BitGo Trust Company, Inc., BitGo New York Trust Company LLC, BitGo, Inc., and BitGo Prime LLC are separately operated, wholly-owned subsidiaries of BitGo Holdings, Inc., a Delaware corporation headquartered in Palo Alto, CA.
Digital assets software solutions provided by BitGo Inc., a separately operated, wholly-owned subsidiary of BitGo Holdings, Inc.
Custody services are offered to eligible participants through BitGo Trust Company, a trust company chartered in both South Dakota and BitGo New York Trust Company LLC, a limited purpose trust company in New York. BitGo Trust Company, Inc. and BitGo New York Trust Company LLC are not engaged in the offer, sale, trading, or lending of securities or digital assets. BitGo Trust Company, Inc. and BitGo New York Trust Company LLC are separately operated, wholly-owned subsidiaries of BitGo Holdings, Inc.
BitGo Prime LLC is not engaged in the offer, sale, trading, or lending of securities. Institutional digital asset lending services are provided by BitGo Prime LLC, a separately operated, wholly-owned subsidiary of BitGo Holdings, Inc.
BitGo Holdings LLC is not engaged in the business of the offer, sale or trading of securities. BitGo Holdings, Inc. is a Delaware corporation headquartered in Palo Alto, CA.
None of these BitGo entities are registered with the U.S. Securities and Exchange (SEC), the Commodity Futures Trading Commission (CFTC), have a broker-dealer license in any jurisdiction, or are protected by the FDIC insurance. No legal, tax, investment, or other advice is provided by any BitGo entity. Please consult your legal/tax/investment professional for questions about your specific circumstances.
For customers located in the state of New York, please note the following disclosures associated with virtual currency:
(1) Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
(2) Legislative and regulatory changes or actions at the State, Federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency;
(3) Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
(4) Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
(5) The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear;
(6) There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future;
(7) The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time;
(8) The nature of virtual currency may lead to an increased risk of fraud or cyber attack;
(9) The nature of virtual currency means that any technological difficulties experienced by the licensee may prevent the access or use of a customer’s virtual currency; and
(10) Any bond or trust account maintained by the licensee for the benefit of its customers may not be sufficient to cover all losses incurred by customers.
BitGo New York Trust Company LLC is chartered as a limited purpose trust company and licensed to engage in Virtual Currency Business Activity by the New York State Department of Financial Services. If you have any questions or complaints, please first contact BitGo support at support@bitgo.com or by phone at 1 (650) 542-0730, or by mailing to: BitGo Support, 2446 Ash Street, Palo Alto, CA 94306.
If you are a customer of BitGo New York Trust Company LLC, you may also direct unresolved complaints to the attention of: New York State Department of Financial Services, One State Street, New York, NY 10004-1511; +1 (212) 480-6400. Please visit https://www.dfs.ny.gov for additional information.