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Platform

Admin Console

What is the Admin Console?

The Admin Console allows you to manage users, roles and permissions across your organization. With the Admin Console you can:

  • See all users, roles and activity in one place for complete visibility

  • Assign and adjust permissions based on enterprise, wallet or role

  • View activity such as pending changes awaiting approval 

  • Easily onboard and offboard members while maintaining consistent security standards

Why does user and role permissioning matter? 

Proper user and role permissioning ensure that only authorized users can initiate transactions, approve withdrawals, manage wallets or view sensitive information. This reduces the risk of unauthorized activity, protects assets and supports compliance. 

What types of roles and permissions exist? 

Roles define what actions members can take and where. BitGo provides default roles and also allows you to create custom roles tailored to your organization’s needs. 

  • Default roles: preconfigured and automatically applies to current and future enterprises and wallets. These are designed to help maintain consistent permissioning across your organization.

    • Organization Admins: can manage user permissions and access.

    • Enterprise Admins: can create wallets and manage enterprise level-policies.

    • Wallet Admins: can manage wallet-level policies and whitelists.

    • Wallet Spenders: can initiate transactions.

    • Wallet Traders: can place orders and view all wallets in the enterprise.

    • Viewers: can view wallet balances and transactions.

    • Auditors: can view activity logs for all users in the enterprise.

  • Custom roles: for more granular control you can create and assign custom roles. Custom roles allow you to define specific combinations of permissions for enterprises and wallets. 

What are some best practices when managing roles and permissions? 

Start with Bitgo’s default roles to maintain consistency and consider introducing custom roles to fine-tune access and align with your controls and compliance requirements.

Regularly review roles and permissions, along with your Policies, to ensure that they align with your operational needs and risk management objectives.

About BitGo

BitGo is the digital asset infrastructure company, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have been focused on accelerating the transition of the financial system to a digital asset economy. With a global presence and multiple regulated entities, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. For more information, visit www.bitgo.com.

©2025 BitGo, Inc. (collectively with its parent, affiliates, and subsidiaries, “BitGo”). All rights reserved. BitGo Trust Company, Inc., BitGo, Inc., and BitGo Prime LLC are separately operated, wholly-owned subsidiaries of BitGo Holdings, Inc., a Delaware corporation headquartered in Palo Alto, CA. BitGo does not offer legal, tax, or investment advisory services. The statements contained herein are only intended for marketing and informational purposes and should not be interpreted as legal, tax, or investment advice. Please consult your legal,tax,investment, or other professional advisor for questions about your specific circumstances. Digital asset holdings involve a high degree of risk, and digital asset values may fluctuate on any given day. Accordingly, your digital asset holdings may be subject to large swings in value and may even become worthless. The information provided herein is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law, statute, or regulation. BitGo is not directing this information to any person in any jurisdiction where the publication or availability of the information is prohibited, by reason of that person’s citizenship, residence, or otherwise. The information contained in our press releases, blogs, and presentations should be considered accurate only as of the date of the press release, blog, or presentation. We disclaim any obligation to supplement or update the information in these press releases, blogs, or presentations, except as may be required by law. Product availability and client eligibility will vary by jurisdiction. Services listed may be provided by one of BitGo's affiliated entities.