In digital asset markets, technical security alone isn’t enough. For institutions managing significant holdings, crypto custody insurance provides essential protection against the financial impact of unforeseen loss events.
While robust security protocols and advanced technological safeguards form a first line of defense, insurance strengthens institutional risk management strategies. It offers a financial safety net, protecting against losses that security measures alone can’t prevent.
Understanding the nuances of cryptocurrency custody insurance is a fundamental component of digital asset security. This article details its importance, what it covers, how to assess an organization’s coverage needs, and what to consider when choosing a provider.
Key Takeaways
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Crypto custody insurance protects institutional digital assets held by a custodian against risks like theft, loss, or damage.
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Evaluating the scope of coverage, including common inclusions and exclusions, is essential for effective risk management.
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Institutional investors must carefully assess their unique risk profile and security infrastructure to determine appropriate insurance needs.
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Choosing a reputable and experienced crypto insurer is a critical step in securing adequate protection.
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Insurance is a critical complement to regulated custody, secure infrastructure, and internal controls.
What Is Crypto Custody Insurance?
Crypto custody insurance is specialized insurance that protects institutional digital assets held by third-party custodians. It safeguards against the risks associated with the storage and management of cryptocurrencies and other digital assets, including:
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Theft by external actors
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Insider collusion
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The loss of or physical damage to private keys securing the assets (in some cases)
A decade ago, obtaining insurance coverage for crypto holdings was challenging due to the novelty and perceived high risk associated with the asset class. However, as institutional adoption has grown, so has the demand for and availability of crypto insurance solutions.
This type of insurance supplements technical and operational safeguards, offering financial protection against losses that custodial security controls alone cannot fully eliminate.
While "digital asset insurance" and "crypto custody insurance" are sometimes used interchangeably, digital asset insurance can have a broader scope, potentially covering assets held outside of custodial solutions. However, custody insurance is the more specific and relevant form of coverage for institutional investors primarily relying on custodians for secure storage.
What’s Covered and What’s Not
Most policies protect against significant risks such as external theft of digital assets from the custodian's secure storage and insider collusion involving fraudulent employee actions.
However, exclusions are common and critical to understand. They include:
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User Error: Losses resulting from mistakes made by the asset owner, such as sending funds to the wrong address or losing their own private keys (in cases where the custodian doesn't hold them exclusively).
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Phishing and Social Engineering Attacks: Incidents where asset owners are deceived into revealing their credentials or transferring assets.
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Blockchain Failures or Protocol Vulnerabilities: Losses stemming from inherent flaws or failures within the underlying blockchain technology itself.
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Market Value Fluctuations: Insurance policies do not protect against the volatility of cryptocurrency prices.
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Some Types of Wallets: Some wallets—such as self-custody wallets (where the organization or individual manages their own private keys)—are generally excluded from coverage.
The specific terms and conditions of a crypto custody insurance policy will vary depending on the insurer and the specific needs of the insured party. Due diligence in understanding these details ensures that the insurance provides the intended protection and aligns with the organization's risk management framework.
Assessing Risk and Your Organization’s Needs
For institutional investors, determining the appropriate level and type of crypto custodian insurance requires a thorough assessment of their organization's risk profile and operational needs.
Common risks associated with digital assets include the threat of external hacking and theft, potential vulnerabilities in internal processes, regulatory uncertainties, and the changing technology underlying crypto and Web3.
Key considerations include:
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Asset Value: Higher-value holdings may warrant more comprehensive insurance coverage.
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Asset Type: Different types of digital assets may carry varying risk profiles.
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Custodian Security: While insurance provides a financial backstop, robust security measures by the custodian are the first line of defense. This could include practices like qualified custody, multi-signature wallets, and cold storage solutions.
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Internal Security Policies and Procedures: The organization's own operational security practices also play a crucial role in mitigating risks.
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Regulatory Requirements: Certain jurisdictions or regulatory frameworks may mandate specific insurance coverage for digital asset custodians or institutional holders.
Crypto custodian insurance should work in tandem with robust custodial practices, strong internal controls, and adherence to relevant regulations. Insurance is a vital safety net, providing financial recourse in the event that other security measures are breached or fail.
H2: Choosing a Crypto Custody Insurer
Many insurers now offer coverage for digital assets, but selecting the best crypto custody insurer requires evaluating several key factors:
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Reputation and Financial Strength: Choose insurers with a solid track record and strong financials.
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Crypto Expertise: Prioritize those with experience handling digital asset risks.
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Coverage Scope: Understand what’s included, excluded, and any geographic limits or asset restrictions.
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Underwriting Standards: Insurers will assess custodial security protocols, operational controls, and governance structures.
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Claims Handling: Processes must be documented, transparent, and structured for timely resolution.
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Cost: Assess premiums relative to asset value, risk profile, and the breadth of coverage provided.
Secure Your Assets with BitGo
Technological and operational safeguards form the foundation of any institutional digital asset strategy. Crypto custody insurance strengthens this framework by providing financial protection against specific loss events beyond technical control.
BitGo understands the critical importance of safeguarding institutional digital assets. Its comprehensive approach to security integrates secure custody, regulatory compliance, and a multi-layered infrastructure featuring cold storage and multi-signature technology. BitGo also offers access to insurance coverage for custodied assets.
FAQ
What is crypto custody insurance?
Crypto custody insurance protects institutional investors' digital assets held by a third-party custodian against risks such as theft, loss, or damage.
How can insurance protect digital assets?
It can provide financial compensation to the insured in the event that their custodied digital assets are lost or stolen due to covered perils, as outlined in the insurance policy.
Who needs crypto custody insurance?
Primarily, institutional investors such as asset managers, hedge funds, corporations, and exchanges that hold significant amounts of digital assets with a third-party custodian benefit from this type of insurance.
What are the risks covered by cryptocurrency insurance?
Coverage typically includes external theft and insider collusion, although the specifics can vary depending on the policy. Common exclusions include user error and blockchain failures.
How can I obtain institutional crypto protection?
Institutional investors can get protection by working with insurance brokers who specialize in digital assets or by directly engaging with insurance companies that offer crypto custody insurance. This process usually involves providing detailed information about the custodian's security measures and the assets being insured.
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BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a large global presence through multiple regulated entities, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, as well as millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com.
©2025 BitGo Inc. (collectively with its affiliates and subsidiaries, “BitGo”). All rights reserved. BitGo Trust Company, Inc., BitGo Inc., and BitGo Prime LLC are separately operated, wholly-owned subsidiaries of BitGo Holdings, Inc., a Delaware corporation headquartered in Palo Alto, CA. No legal, tax, investment, or other advice is provided by any BitGo entity. Please consult your legal/tax/investment professional for questions about your specific circumstances. Digital asset holdings involve a high degree of risk, and can fluctuate greatly on any given day. Accordingly, your digital asset holdings may be subject to large swings in value and may even become worthless. The information provided herein is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. BitGo is not directing this information to any person in any jurisdiction where the publication or availability of the information is prohibited, by reason of that person’s citizenship, residence or otherwise.