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Tokenize Xchange

Leading APAC exchange alleviates custody worries

Tokenize Xchange ensures market and regulator trust with BitGo’s qualified custody
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Globally trusted since 2013

In layman’s terms, BitGo is like a bank for digital assets, providing custody and storage with a very heavy lock that no one can penetrate.

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- Alson Chia, Head of Operations Tokenize Xchange

Key outcomes

Tokenize Xchange chose BitGo as their custodian from inception. It has proven to be an enduring partnership.

The challenges

Headquartered in Singapore with operations in Malaysia, Vietnam, and Taiwan, Tokenize supports crypto-to-fiat pairs in SGD and USD, with additional pairings like EUR, GBP, JPY, and HKD available through their OTC desk. What set them apart from other exchanges in the region was their commitment to working with regulators. As Chia explains, “our objective is to be a regulated exchange. We move more deliberately to stay compliant with regulations.”

The key challenge for Tokenize was that regulations on digital assets were still being drafted in the jurisdictions where they operate. To navigate this uncertainty, Tokenize had to prioritize choosing the right partners, especially when it came to selecting a partner to protect their digital assets. They needed cold storage for the majority of their reserves, along with hot wallets and received addresses for secure customer deposits. To mitigate counterparty risk, they sought a partner that could segregate assets, provide insurance, and uphold fiduciary responsibility.

The conclusion

Partnering with BitGo gives Tokenize a peace of mind as they expand. “Having BitGo as our custodian gives us a sense of security. Their reputation and insurance coverage provide peace of mind. If it’s stored in BitGo custody, it’s safe and we don’t have to worry,” stated Chia.

They can also feel confident that they have partnered with a custodian that shares their vision of regulation as a path to trust in digital assets and is ready, willing, and able to meet future regulatory requirements as they take effect.

Tokenize Xchange’s success is in part the result of our partnership with the trustworthy and versatile BitGo platform. Not only has BitGo established itself in recent years as a safe and reputable crypto platform, it has also been supportive of Tokenize Xchange’s vision from our very inception.

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- Hong Qi Yu, Founder and CEO at Token Xchange

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