BitGo Europe ApS

Last updated: June 27, 2025

Products and Services

BitGo Europe ApS offers the following products and services:

• Purchase and sell digital assets and related services 

• Custody wallets

• Self-custody hot wallets

• Borrow/lend digital assets

Legal Information and Documents

• Customer Complaints Policy

• Order Execution Policy

• Conflicts of Interest Policy

Conflicts of Interest 

As a provider of a broad range of financial services, BitGo Europe ApS may face actual and potential conflicts during the course of its activities. These may arise from any one or combination of the following:

• BitGo Europe ApS and customer relationships;

• BitGo Europe ApS and other third party service provider (including BitGo, Inc. and BitGo Europe GmbH) duties;

• Employee interests which potentially compete with BitGo Europe ApS products or services; and

• Potentially competing interests between two or more customers.

BitGo Europe ApS utilises various means to prevent and manage conflicts of interest, which include the following:

1. Employee compliance policies and directives that require disclosure, monitoring and reporting of conflicts of interest that arise involving an employee, BitGo Europe ApS, and/or a customer;

2. Clear governance rules relating to the handling and management of third-party relationships;

3. Mandatory legal, risk and compliance reviews monitoring whether specific activities will give rise to conflicts of interest; and 

4. Provision of internal guidance and training on the handling and disclosure of conflicts of interest.

BitGo Europe ApS discloses conflict of interest in cases where it is not possible to avoid or resolve the conflict. Such disclosure is made in a clear and direct manner, using the appropriate medium. The disclosure must be able to be understood by the affected customer, particularly in respect of the risks of potential damage to the customer’s own interest.