Entities: BitGo Technologies LLC
Last Updated: September 15 2025
BitGo Technologies, LLC, is a wholly-owned subsidiary of BitGo Holdings, Inc., founded in 2024. BitGo Technologies, LLC is registered with FinCEN as a Money Services Business and holds money-transmitter licenses in certain U.S. states, with applications pending to achieve nationwide coverage. BitGo Technologies, LLC is not registered with the SEC or FINRA and does not provide legal, tax, investment, or other advice. No legal, tax, investment, or other advice is provided by any BitGo entity.
Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections. Virtual currency holdings involve a high degree of risk and can fluctuate greatly on any given day. Accordingly, your virtual currency holdings may be subject to large swings in value and may even become worthless. Please consult your legal, tax, or investment professional for questions about your specific circumstances.
Feedback & Complaints
At BitGo, customer satisfaction is our highest priority. We value your feedback and are committed to resolving any concerns you may have in a timely and professional manner.
If you have a complaint about any of our products and services, please submit a complaint to the BitGo’s Support Team at support@bitgo.com and we will do our best to resolve your questions and/or concerns.
BitGo Technologies LLC is licensed in the following U.S. jurisdictions.
Additional information may be found at NMLS consumer access page https://www.nmlsconsumeraccess.org/Home.aspx/MainSearch under NMLS ID No.: 2644116.
Alabama
License: Money Transmitter License – 974
State Agency: Alabama State Banking Department
Address: P.O. Box 4600 Montgomery, AL 36103
Alaska
License: Money Transmitter License – AKMT-018018
State Agency: Department of Commerce, Community and Economic Development, Division of Banking & Securities
Address: 550 West 7th, Suite 1850 Anchorage, AK 99501
Arizona
License: Money Transmitter License – MT-2007499
State Agency: Arizona Department of Financial Institutions
Address: 100 North 15th Avenue, Suite 261 Phoenix, AZ, 85007
Arkansas
License: Money Transmitter License – 134152
State Agency: Arkansas Securities Department
Address: #1 Commerce Way, Suite 402 Little Rock, AR 72202
Colorado
License: DOB Money Transmitter License – 500340
State Agency: Colorado Division of Banking
Address: 1560 Broadway, Suite 975 Denver, CO 80202
Connecticut
License: Money Transmitter License – MT-2644116
State Agency: Connecticut Department of Banking, Consumer Credit Division
Address: 260 Constitution Plaza Hartford, CT 06103
Georgia
License: Money Transmitter License – 1817802
State Agency: Georgia Department of Banking and Finance
Address: 2990 Brandywine Road, Suite 200 Atlanta, GA 30341
Delaware
License: Check Seller, Money Transmitter License – 042150
State Agency: State of Delaware Office of the State Bank Commissioner
Address: 1110 Forrest Avenue Dover, DE 19904
District of Columbia
License: Money Transmitter License – MTR2644116
State Agency: District of Columbia Department of Insurance, Securities and Banking
Address: 1050 First Street NE, Suite 801 Washington, DC 20002
Georgia
License: Money Transmitter License – 2644116
State Agency: Georgia Department of Banking and Finance
Address: 2990 Brandywine Road, Suite 200 Atlanta, GA 30341
Idaho
License: Money Transmitter License – MTL-375
State Agency: Idaho Department of Finance, Securities Bureau
Address: 800 Park Boulevard, Suite 200 Boise, ID 83720
Illinois
License: Money Transmitter License – MT.0000527
State Agency: Illinois Department of Financial and Professional Regulation
Address: 555 West Monroe Street, 5th Floor Chicago, IL 60661
Iowa
License: Money Transmitter License – 2024-0193
State Agency: State of Iowa Division of Banking
Address: 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309
Kansas
License: Money Transmitter License – MT.0000284
State Agency: Kansas Office of the State Bank Commissioner
Address: 700 SW Jackson Street, Suite 300 Topeka, KS 66603
Kentucky
License: Money Transmitter License – SC873424
State Agency: Kentucky Department of Financial Institutions
Address: 500 Mero Street, 2SW19 Frankfort, KY 40601
Maine
License: Money Transmitter License
State Agency: Department of Professional & Financial Regulation Bureau of Consumer Credit Protection
Address: 35 State House Station Augusta, ME 04333
Maryland
License: Money Transmitter License – 2644116
State Agency: Office of Financial Regulation, Maryland Department of Labor
Address: 100 S. Charles Street Tower 1, Suite 5300 Baltimore, MD 21201
Michigan
License: Money Transmitter License – MT0026348
State Agency: Michigan Department of Insurance and Financial Services Consumer Finance Section
Address: 530 W. Allegan Street, 7th Floor Lansing, MI 48933
Minnesota
License: Money Transmitter License – MN-MT-2644116
State Agency: Minnesota Department of Commerce and Financial Institutions
Address: 85 7th Place East Suite 500 St. Paul, MN 55101
Mississippi
License: Money Transmitter License – 2644116
State Agency: Mississippi Department of Banking and Consumer Finance
Address: Post Office Box 12129 Jackson, MS 39236
Missouri
License: Sale of Checks and Money Transmitter License – MO-25-9702
State Agency: Missouri Division of Finance
Address: Truman State Office Building Room 630 Jefferson City, MO 65102
Nebraska
License: Money Transmitter License
State Agency: Nebraska Department of Banking & Finance
Address: P.O. Box 95006 1526 K St #300 Lincoln, NE 68508
New Mexico
License: Money Transmitter License (Conditional)
State Agency: New Mexico Regulation and Licensing Department - Financial Institutions Division
Address: PO Box 25101, Santa Fe, NM 87504
Nevada
License: FID Money Transmitter License
State Agency: Nevada Department of Business & Industry Financial Institutions
Address: 3300 W. Sahara Ave., Suite 250 Las Vegas, Nevada 89102
New Hampshire
License: Money Transmitter License – 2644116MT
State Agency: New Hampshire Banking Department
Address: 53 Regional Drive, Suite 200 Concord, NH 03301
New Mexico
License: Money Transmitter License
State Agency: New Mexico Regulation and Licensing Department - Financial Institutions Division
Address: PO Box 25101, Santa Fe, NM 87504
North Dakota
License: Money Transmitter License – MT104973
State Agency: North Dakota Department of Financial Institutions
Address: 1200 Memorial Highway Bismarck, ND 58504
Ohio
License: Money Transmitter License – OHMT 298
State Agency: Ohio Division of Financial Institutions
Address: 77 South High Street, 21st Floor Columbus, OH 43215
Oklahoma
License: DOB Money Transmission License
State Agency: Oklahoma State Banking Department
Address: 2900 North Lincoln Boulevard Oklahoma City, OK 73105
Oregon
License: Oregon Division of Financial Regulation
State Agency: Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities
Address: PO Box 14480, Salem, OR 97309
Pennsylvania
License: Money Transmitter License - 112691
State Agency: Pennsylvania Department of Banking and Securities
Address: Market Square Plaza 17 N. Second Street, Suite 1300 Harrisburg, PA 17101
Puerto Rico
License: Money Transmitter License – TM-0210
State Agency: Office of the Commissioner of Financial Institutions Regulation and Licensing Division
Address: 1492 Ponce de Leon Avenue, Suite 600 Centro Europa Building San Juan, PR 00907
Rhode Island
License: Currency Transmitter – 20254880CT
State Agency: Department of Business Regulation
Address: 1511 Pontiac Ave Cranston, RI 02920
South Carolina
License: AG Money Transmitter License
State Agency: South Carolina Office of Attorney General
Address: 1000 Assembly Street, Columbia, SC 29201
South Dakota
License: Money Transmitter License – 2644116.MT
State Agency: South Dakota Division of Banking Department of Labor and Regulation
Address: 1714 N Lincoln Ave Suite 2, Pierre, SD 57501
Tennessee
License: Money Transmitter License – 2644116
State Agency: Tennessee Department of Financial Institutions
Address: 312 Rosa L. Parks Avenue, 26th Floor Nashville, TN 37243
West Virginia
License: Money Transmitter License – WVMT-2644116
State Agency: West Virginia Division of Financial Institutions
Address: 900 Pennsylvania Avenue, Suite 306 Charleston, West Virginia 25302
Wisconsin
License: Money Transmitter License – 274-MT
State Agency: Wisconsin Department of Financial Institutions
Address: 4822 Madison Yards Way, North Tower Madison, WI 53705
Wyoming
License: Money Transmitter License – 7381
State Agency: Wyoming Division of Banking
Address: 2300 Capitol Avenue, 2nd Floor Cheyenne, WY 82002
State Money Transmitter Consumer Disclosures
Alaska
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the State of Alaska, Division of Banking & Securities at (907) 269-8140 with questions or complaints about our money transmission services. To file a formal complaint download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807.
Arizona
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Arizona Department of Insurance and Financial Services at (602) 542-5763 with questions or complaints about our money transmission services.
Consumer Fraud Warning: Consumer Fraud Warning: Be on the lookout for fraud and always exercise caution in all transactions. Only send cryptocurrency or fiat money to people you know and trust. Once a fraudulent transfer is complete, it may be impossible to get your funds back. If available, check immediately for options to stop the transfer. To report suspected fraud, please reach out to BitGo’s Support Team by emailing support@bitgo.com. For more information about consumer fraud regarding money transmission can be found https://www.bitgo.com/legal/disclosures/.
Arkansas
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may direct any questions or complaints about our money transmission services to the Arkansas Securities Department at (501) 324-9260 or 1 Commerce Way, Suite 402, Little Rock, Arkansas, 72202.
Colorado
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Colorado Division of Banking at (303) 894-7575 with questions or complaints about our money transmission services. To file a formal complaint, follow the steps on the Division’s website: https://banking.colorado.gov/consumers/file-a-complaint.
District of Columbia
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may direct any questions or complaints about our money transmission services to the District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: disbcomplaints@dc.gov Consumer Complaint Form Mail-in Version https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf.
Georgia
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may direct any questions or complaints about our money transmission services to the Georgia Department of Banking and Finance - Consumer Resources: https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint.
Illinois
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Illinois Department of Financial and Professional Regulation at (888) 473-4858 with questions or complaints about our money transmission services.
Kansas
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Kansas Office of the State Bank Commissioner with questions or complaints about our money transmission services. You can do so by mail or fax at: Kansas Office of the State Bank Commissioner, Attn: Consumer Affairs, 700 SW Jackson St, Suite 300, Topeka, KS 66603, Fax: (785) 371-1229. Alternatively, you can email them at complaints@osbckansas.org or submit an electronic complaint via https://www.osbckansas.gov/consumers/file-a-complaint/.
Maine
If you are located in the State of Maine and believe that your account has been accessed without your authorization, you did not initiate a transaction, are not the intended recipient of a transmission, or should you have any other questions or concerns regarding our services, please contact BitGo’s Support Team via email at support@bitgo.com. You may also contact or submit a complaint to the state of Maine Bureau of Consumer Credit Protection at 800-332-8529 (toll free in Maine) or 207-624-8527. Hearing Impaired: Maine Relay 711 with questions or complaints about our money transmission services. Paper complaints forms can be mailed to Maine Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 35 State House Station Augusta, ME 04333.
Maryland
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may file a complaint by contacting the Maryland Department of Labor. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding BitGo Technologies LLC (License No. 2644116 and NMLS ID: 2644116) by contacting the Commissioner’s office at: 500 North Calvert Street, Suite 402, Baltimore, Maryland 21202, or (888) 784-0136.
Minnesota
BitGo Technologies LLC (NMLS ID# 2644116) complies with money laundering and terrorist financing legislation. We report all suspicious transactions. BitGo Technologies LLC is committed to working with you to find a fair and equitable resolution to any concerns that you might have about our products and services. If you are located in the State of Minnesota and believe that your account has been accessed without your authorization, you did not initiate a transaction, are not the intended recipient of a transmission, or should you have any other questions or concerns regarding our services, please contact BitGo’s Support Team at support@bitgo.com. If your matter is unresolved after contacting BitGo’s Support Team, you may contact the Minnesota Department of Commerce and Financial Institutions at (651) 539-1500 or by mail at Main Office, Golden Rule Building, 85 7th Place East, Suite 280, Saint Paul, MN 55101.
Mississippi
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may file your complaint online at https://dbcf.ms.gov/complaint-form/.
Nebraska
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Department of Banking and Finance with questions or complaints about our money transmission services. You can do so by phone at (877) 471-3445 or mail at: Department of Banking and Finance, PO Box 95006, Lincoln, NE 68508. Alternatively, you can submit an electronic complaint via https://ndbf.nebraska.gov/consumers/complaints.
Nevada
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Nevada Department of Business & Industry Financial Institutions at (702) 486-4120 with questions or complaints about our money transmission services.
North Dakota
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the North Dakota Department of Financial Institutions at (701) 328-9933 with questions or complaints about our money transmission services.
Ohio
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Ohio Division of Financial Institutions with questions or complaints about our money transmission services. You can do so by phone at (614) 728-8400 or mail at: Ohio Division of Financial Institutions, 77 South High Street, 21st Floor, Columbus, OH 43215. Alternatively, you can submit an electronic complaint via https://com.ohio.gov/divisions-and-programs/financial-institutions/file-a-complaint-fi.
Pennsylvania
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Pennsylvania Department of Banking and Securities with questions or complaints about our money transmission services. You can do so by phone at (800) 722-2657 or mail at: Pennsylvania Department of Banking and Securities, 17 North Second Street, Suite 1300, Harrisburg, PA 17101. Alternatively, you can submit an electronic complaint via https://www.pa.gov/agencies/dobs/consumer-resources.html.
You may also file a complaint with the Consumer Financial Protection Bureau by phone at (855) 411-2372, TTY/TTD: (855) 729-2372 or electronically via https://www.consumerfinance.gov/complaint/.
Rhode Island
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the Rhode Island Department of Business Regulation at (401) 462-9500 with questions or complaints about our money transmission services. To file a formal complaint, complete the form found on the Department’s website: https://dbr.ri.gov/insurance-banking-securities-and-charitable-organizations/banking/consumers/file-complaint.
South Carolina
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the South Carolina Office of Attorney General at (803) 734-3970 with questions or complaints about our money transmission services.
South Dakota
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the South Dakota Department of Labor and Regulation at (605) 773-3421 with questions or complaints about our money transmission services.
Tennessee
BitGo Technologies LLC is licensed by the Tennessee Department of Financial Institutions as a money transmitter. Please note that this license and the required surety bond do not cover the transmission of virtual currency. The Tennessee Department of Financial Institutions does not regulate virtual currency.
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, please direct your complaint to: https://www.tn.gov/tdfi/tdfi-how-do-i/file-a-complaint.html or call the Tennessee Department of Financial Institutions at 1-800-778-4215.
Texas
If your matter is unresolved after contacting BitGo’s Support Team at 833-798-4793 or via email at support@bitgo.com, you may file a complaint with the Texas Department of Banking: Texas Department of Banking 2601 North Lamar Boulevard Austin, Texas 78705-4294. Toll-Free Consumer Assistance Line: 1-877-276-5554 Website: www.dob.texas.gov Email: consumer.complaints@dob.texas.gov
West Virginia
If your matter is unresolved after contacting BitGo’s Support Team via email at support@bitgo.com, you may contact the West Virginia Division of Financial Institutions with questions or complaints about our money transmission services. You can do so by phone at (800) 368-8808 or mail at: West Virginia Division of Financial Institutions, 900 Pennsylvania Ave., Suite 305, Charleston, WV 25302. Alternatively, you can submit an electronic complaint via https://dfi.wv.gov/consumers/complaints/Pages/default.aspx.
Products and Services
BitGo Technologies LLC offers the following products and services:
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Digital Assets Wallets
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Access to Trade
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Access to Staking