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Mobile Apps

Getting Started

Download the App

  • Now available on the App Store and Google Play

  • iOS: requires iOS 17+

  • Android: requires Android Nougate (7.0) or newer

Authentication Set Up

  • All authentication methods are initially configured in the BitGo platform (app.bitgo.com) and can then be used in the app to log in and process pending transactions.

  • After successfully logging in to the BitGo Verify app for the first time, you may add, delete or modify all authentication methods within the app going forward.

  • If you have existing authentication methods established, BitGo Verify will not require a separate authentication setup.

  • BitGo Verify supports multiple secure login methods:

    • Passkeys (recommended)

    • Software-based

    • Hardware security key (e.g., Yubikey and other FIDO2-Compatible Keys)

    • Two-factor authentication or 2FA (email, password + OTP) - it may be helpful to install and use password manager and authenticator mobile apps approved by your own IT/Security teams.

  • BitGo Verify provides the additional functionality of adding a mobile passkey using biometrics.

  • BitGo allows for two types of passkeys

    • A software-based passkey, e.g., Passwords app (iOS), Google Password Manager (Android), Samsung Pass (Android), etc., and

    • A physical security key, e.g., Yubikey.

Software-Based Passkey on BitGo Platform

  • Set up a new passkey on the BitGo platform (app.bitgo.com).

  • Access your profile in the top right corner and navigate to: Account Settings > Authentication > Passkey > Add a Passkey.

  • Click Continue when prompted to create a passkey.

  • When prompted to enter your 2FA code, click Enter OTP instead (above the Continue button).

  • Enter your 2FA code from your TOTP authenticator app and click Continue.

  • Name your passkey.

  • Select Save another way when prompted and select Use a phone, tablet, or security key.

  • Open the Camera app on your phone and scan the QR code.

  • Click the link and save the passkey to your device when prompted.

  • For Android: if you have a work profile you must use the work camera.

  • Verify that the passkey has been successfully saved to your device.

    • On an Andriod: Settings > Passwords, Passkeys & Accounts,

    • On an iOS 18 or later device: go to the Passwords app, or

    • On an iOS 17 or earlier device: Settings > Passwords > bitgo.com.

Software-Based Passkey From Mobile Device

  • If you logged into BitGo Verify with 2FA, i.e., email, password and OTP, for the first time you will:

    • Be prompted to create a passkey then guided to the Authentication page in Settings.

    • Passkey setup can then be completed on the app.

Hardware Security Key (e.g., Yubikey and Other FIDO2-Compatible Keys)

  • Set up a new security key on the BitGo platform (app.bitgo.com).

  • Access your profile in the top right corner and navigate to: Account Settings > Authentication > Passkey > Add a Passkey.

  • Click Continue when prompted to create a passkey.

  • When prompted to enter your 2FA code, click Enter OTP instead (above the Continue button).

  • Enter your 2FA code from your TOTP authenticator app and click Continue.

  • Name your passkey.

  • Select Save another way when prompted and select Use a phone, tablet, or security key.

  • Insert your Yubikey (or any compatible FIDO2 device) into your laptop, touch it or tap it on your phone if NFC-enabled, to indicate that you wish to use it.

  • Touch/tap your security key again to confirm setup.

  • Enter a pin for your security key.

  • Select Next.

  • Verify that your security key has been successfully set up in the Authentication section.

2FA

  • Set up a new 2FA authenticator app on the BitGo platform (app.bitgo.com).

  • Access your profile in the top right corner and navigate to: Account Settings > 2-Factor Authentication > Add a 2FA Method.

  • Select Time Window as your 2FA method.

  • Scan the QR code using any TOTP-compatible authenticator app (e.g., Google Authenticator, Authy).

  • Enter the 6-digit code generated by the authenticator app into the BitGo platform to confirm set up.

  • Verify that your 2FA method has been successfully set up in the 2-Factor Authentication section.

About BitGo

BitGo is the digital asset infrastructure company, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have been focused on accelerating the transition of the financial system to a digital asset economy. With a global presence and multiple regulated entities, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. For more information, visit www.bitgo.com.

©2025 BitGo, Inc. (collectively with its parent, affiliates, and subsidiaries, “BitGo”). All rights reserved. BitGo Trust Company, Inc., BitGo, Inc., and BitGo Prime LLC are separately operated, wholly-owned subsidiaries of BitGo Holdings, Inc., a Delaware corporation headquartered in Palo Alto, CA. BitGo does not offer legal, tax, or investment advisory services. The statements contained herein are only intended for marketing and informational purposes and should not be interpreted as legal, tax, or investment advice. Please consult your legal,tax,investment, or other professional advisor for questions about your specific circumstances. Digital asset holdings involve a high degree of risk, and digital asset values may fluctuate on any given day. Accordingly, your digital asset holdings may be subject to large swings in value and may even become worthless. The information provided herein is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law, statute, or regulation. BitGo is not directing this information to any person in any jurisdiction where the publication or availability of the information is prohibited, by reason of that person’s citizenship, residence, or otherwise. The information contained in our press releases, blogs, and presentations should be considered accurate only as of the date of the press release, blog, or presentation. We disclaim any obligation to supplement or update the information in these press releases, blogs, or presentations, except as may be required by law. Product availability and client eligibility will vary by jurisdiction. Services listed may be provided by one of BitGo's affiliated entities.