YouTubeXLinkedInFacebook

BitGo is now a federally chartered national trust bank by securing OCC approval! Read the official announcement here.

 skip to content

Mobile Apps

Getting Started

Download the App

  • Now available on the App Store and Google Play

  • iOS: requires iOS 17+

  • Android: requires Android Nougate (7.0) or newer

Authentication Set Up

  • All authentication methods are initially configured in the BitGo platform (app.bitgo.com) and can then be used in the app to log in and process pending transactions.

  • After successfully logging in to the BitGo Verify app for the first time, you may add, delete or modify all authentication methods within the app going forward.

  • If you have existing authentication methods established, BitGo Verify will not require a separate authentication setup.

  • BitGo Verify supports multiple secure login methods:

    • Passkeys (recommended)

    • Software-based

    • Hardware security key (e.g., Yubikey and other FIDO2-Compatible Keys)

    • Two-factor authentication or 2FA (email, password + OTP) - it may be helpful to install and use password manager and authenticator mobile apps approved by your own IT/Security teams.

  • BitGo Verify provides the additional functionality of adding a mobile passkey using biometrics.

  • BitGo allows for two types of passkeys

    • A software-based passkey, e.g., Passwords app (iOS), Google Password Manager (Android), Samsung Pass (Android), etc., and

    • A physical security key, e.g., Yubikey.

Software-Based Passkey on BitGo Platform

  • Set up a new passkey on the BitGo platform (app.bitgo.com).

  • Access your profile in the top right corner and navigate to: Account Settings > Authentication > Passkey > Add a Passkey.

  • Click Continue when prompted to create a passkey.

  • When prompted to enter your 2FA code, click Enter OTP instead (above the Continue button).

  • Enter your 2FA code from your TOTP authenticator app and click Continue.

  • Name your passkey.

  • Select Save another way when prompted and select Use a phone, tablet, or security key.

  • Open the Camera app on your phone and scan the QR code.

  • Click the link and save the passkey to your device when prompted.

  • For Android: if you have a work profile you must use the work camera.

  • Verify that the passkey has been successfully saved to your device.

    • On an Andriod: Settings > Passwords, Passkeys & Accounts,

    • On an iOS 18 or later device: go to the Passwords app, or

    • On an iOS 17 or earlier device: Settings > Passwords > bitgo.com.

Software-Based Passkey From Mobile Device

  • If you logged into BitGo Verify with 2FA, i.e., email, password and OTP, for the first time you will:

    • Be prompted to create a passkey then guided to the Authentication page in Settings.

    • Passkey setup can then be completed on the app.

Hardware Security Key (e.g., Yubikey and Other FIDO2-Compatible Keys)

  • Set up a new security key on the BitGo platform (app.bitgo.com).

  • Access your profile in the top right corner and navigate to: Account Settings > Authentication > Passkey > Add a Passkey.

  • Click Continue when prompted to create a passkey.

  • When prompted to enter your 2FA code, click Enter OTP instead (above the Continue button).

  • Enter your 2FA code from your TOTP authenticator app and click Continue.

  • Name your passkey.

  • Select Save another way when prompted and select Use a phone, tablet, or security key.

  • Insert your Yubikey (or any compatible FIDO2 device) into your laptop, touch it or tap it on your phone if NFC-enabled, to indicate that you wish to use it.

  • Touch/tap your security key again to confirm setup.

  • Enter a pin for your security key.

  • Select Next.

  • Verify that your security key has been successfully set up in the Authentication section.

2FA

  • Set up a new 2FA authenticator app on the BitGo platform (app.bitgo.com).

  • Access your profile in the top right corner and navigate to: Account Settings > 2-Factor Authentication > Add a 2FA Method.

  • Select Time Window as your 2FA method.

  • Scan the QR code using any TOTP-compatible authenticator app (e.g., Google Authenticator, Authy).

  • Enter the 6-digit code generated by the authenticator app into the BitGo platform to confirm set up.

  • Verify that your 2FA method has been successfully set up in the 2-Factor Authentication section.

About BitGo

BitGo is the digital asset infrastructure company, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have been focused on accelerating the transition of the financial system to a digital asset economy. With a global presence and multiple regulated entities, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. For more information, visit www.bitgo.com.

©2025 BitGo, Inc. (collectively with its parent, affiliates, and subsidiaries, “BitGo”). All rights reserved. BitGo Bank & Trust, National Association (“BitGo Bank & Trust”) is a national trust bank chartered and regulated by the Office of the Comptroller of the Currency (OCC). BitGo Bank & Trust is a wholly-owned subsidiary of BitGo Holdings, Inc., a Delaware corporation headquartered in Palo Alto, California. Other BitGo entities include BitGo, Inc. and BitGo Prime LLC, each of which is a separately operated affiliate of BitGo Bank & Trust.

BitGo does not offer legal, tax, accounting, or investment advisory services. The information contained herein is for informational and marketing purposes only and should not be construed as legal, tax, or investment advice. You should consult with your own legal, tax, and investment advisor for questions about your specific circumstances.

Digital assets are subject to a high degree of risk, including the possible loss of the entire principal amount invested. Past performance and illustrative examples do not guarantee future results. The value of digital assets can fluctuate significantly and may become worthless. No BitGo communication is intended to imply that any digital asset services are low-risk or risk-free. BitGo is not a registered broker-dealer and is not a member of the Securities Investor Protection Corporation (“SIPC”) or the Financial Industry Regulatory Authority (“FINRA”). Digital assets held in custody are not guaranteed by BitGo and are not subject to the insurance protections of the Federal Deposit Insurance Corporation (“FDIC”) or SIPC. Custody and other digital asset services are subject to eligibility, jurisdictional, and regulatory restrictions. Availability of specific products and services may vary by location and entity.

BitGo endeavors to provide accurate information on its websites, press releases, blogs, and presentations, but cannot guarantee all content is correct, completed, or updated. Content is subject to change without notice. BitGo disclaims any obligation to update or supplement such information except as required by applicable law or regulation.

BitGo makes no representation that the information contained herein is appropriate for use in any jurisdiction where its distribution or use would be contrary to law or regulation or would subject BitGo or any of its affiliates to any registration or licensing requirements in such jurisdiction. Persons who access this information are responsible for complying with all applicable laws and regulations.