The downfall of FTX has become but the latest reminder that user funds may not be safe if left on centralized exchanges. This leaves some investors facing a dilemma, since they depend on exchanges, but often either aren’t aware or haven’t been eligible for more secure storage solutions.
To help solve this dilemma, BitGo is enabling investors with at least $25,000 in custodial assets to apply for an account with BitGo Trust Company. That means they can store their digital assets in regulated, insured cold storage, where the funds will be kept safe from attacks in our bank-grade vaults.
Why we’re making this change
As an industry, crypto needs to separate trading, financing, and custody. Exchanges perform an important role, supplying liquidity and access to investors. But, once you trade, we recommend you move your assets off the exchange and hold them with a trusted wallet provider.
We believe good security should be accessible for everyone. That’s why we’re taking this step — to help make that a reality in our corner of the market.
How BitGo Trust protects customer funds
When you create a custodial account with BitGo Trust Company, your assets will be protected in cold storage by bank-grade security and insured up to $250M USD.
BitGo Trust operates as what’s called a “qualified custodian,” which means we’re a regulated entity that:
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Has a fiduciary duty to its clients
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Holds client funds in segregated accounts
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Meets rigorous regulatory standards and audits that help protect client funds against loss, theft, or misuse
BitGo will never move assets from your wallet without your authorization or commingle those funds with other funds — in other words, the assets residing in your custodial wallet are entirely yours, and only yours. BitGo Trust is further subject to oversight and routine auditing by the South Dakota Division of Banking.
In addition, users may be eligible to leverage BitGo Prime’s trading product, which will allow you to trade on a riskless principal basis and settle securely in your cold storage wallet without needing to go directly to a centralized exchange. BitGo Prime is your counterparty. BitGo itself does not operate its own exchange and does not engage in any proprietary trading.
For almost 10 years, BitGo has continuously reiterated the importance of security in the digital asset space, and security is needed now more than ever to restore trust in the ecosystem.
How to get started
For those looking to hold at least $1M in assets in custody, please contact sales@bitgo.com.
For those looking to hold less than $1M in assets in custody, visit our Sign Up page and follow these steps:
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Select “Starter”
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Create your account
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Click “Settings”
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Go to “Plans/Subscriptions”
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Pick the “Growth” plan
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Select “Custody Kit”
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Enter your credit card details
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Fill out your details so our team can complete our standard screening process for custody
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About BitGo
BitGo is the digital asset infrastructure company, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have been focused on accelerating the transition of the financial system to a digital asset economy. With a global presence and multiple regulated entities, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. For more information, visit www.bitgo.com.
©2025 BitGo, Inc. (collectively with its parent, affiliates, and subsidiaries, “BitGo”). All rights reserved. BitGo Bank & Trust, National Association (“BitGo Bank & Trust”) is a national trust bank chartered and regulated by the Office of the Comptroller of the Currency (OCC). BitGo Bank & Trust is a wholly-owned subsidiary of BitGo Holdings, Inc., a Delaware corporation headquartered in Palo Alto, California. Other BitGo entities include BitGo, Inc. and BitGo Prime LLC, each of which is a separately operated affiliate of BitGo Bank & Trust.
BitGo does not offer legal, tax, accounting, or investment advisory services. The information contained herein is for informational and marketing purposes only and should not be construed as legal, tax, or investment advice. You should consult with your own legal, tax, and investment advisor for questions about your specific circumstances.
Digital assets are subject to a high degree of risk, including the possible loss of the entire principal amount invested. Past performance and illustrative examples do not guarantee future results. The value of digital assets can fluctuate significantly and may become worthless. No BitGo communication is intended to imply that any digital asset services are low-risk or risk-free. BitGo is not a registered broker-dealer and is not a member of the Securities Investor Protection Corporation (“SIPC”) or the Financial Industry Regulatory Authority (“FINRA”). Digital assets held in custody are not guaranteed by BitGo and are not subject to the insurance protections of the Federal Deposit Insurance Corporation (“FDIC”) or SIPC. Custody and other digital asset services are subject to eligibility, jurisdictional, and regulatory restrictions. Availability of specific products and services may vary by location and entity.
BitGo endeavors to provide accurate information on its websites, press releases, blogs, and presentations, but cannot guarantee all content is correct, completed, or updated. Content is subject to change without notice. BitGo disclaims any obligation to update or supplement such information except as required by applicable law or regulation.
BitGo makes no representation that the information contained herein is appropriate for use in any jurisdiction where its distribution or use would be contrary to law or regulation or would subject BitGo or any of its affiliates to any registration or licensing requirements in such jurisdiction. Persons who access this information are responsible for complying with all applicable laws and regulations.